How can we help you today?

Terms and conditions of delivery

Once the product is shipped, you will receive an email with the tracking number. In the event that within 7 working days of placing the order we have not yet sent you this email with the follow-up, please contact us.

Different billing and delivery address

Remember that if you want to put a different delivery address from the billing one, you have to specify it when you give us the shipping details. 

Once the order is placed, it will always be more difficult to change the delivery details (although we will try, of course). To do this, please contact us.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Contact us

Monday to Thursday from 7:30 am to 6:00 pm and Friday from 7:00 am to 3:00 pm

The personal data you provide will be included in our database with the sole and exclusive purpose of attending and managing the messages you send us.